Wait until the system starts (it may take up to 15 minutes) and run Procmon.exe again.Īfter you have finished collecting the required log files, please provide them to your Kaseya Support Technician for further evaluation. Specify the path for the logs to be saved, then click OK. Select All Events in the Events to save section.Maximize Process Monitor and uncheck the option File -> Capture Events. Minimize Process Monitor and reproduce the issue. Step through the known-good and problem log files. Open both log files on a machine and apply the same filters in both files (refer again to the process lists for Waters products). Before unpacking, make sure that the current user account has administrator privileges. Use McLogCollect to collect logs for troubleshooting Trace: This option collects Event Tracing for Windows (ETW) logs from core product components. If possible, get a procmon trace of the problem, and of the same action on another machine where it's successful. Process Monitor is a Sysinternals program provided by Microsoft with the express purpose of monitoring the windows environment. I enabled the boot logging, restarted the. So thought of using procmon for boot logging. The following guide outlines how to gather these logs:įirst: download and unpack procmon.exe. I have been trying to analyse a registry activity during booting. Under certain circumstances, Kaseya Support Technicians will require that you collect Process Monitor Logs so that they can further troubleshoot an issue you may be experiencing with Kaspersky Endpoint Security.
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